Compliance is a fundamental control function within regulated industries globally. This book provides an expert introduction to corporate compliance using cases, examples and insights from the financial services sector and beyond.
The author, an experienced compliance practitioner and academic, highlights compliance challenges, using examples such as Wells Fargo, whistleblowing in the financial services and the mis-selling of payment protection insurance in the UK banking sector. The book explores strategies for creating compliant cultures and fostering regulatory trust, whilst practical guidance is provided on anticipating regulatory changes. Addressing organisational obstruction and delay, the author presents a series of valuable tools and techniques for real-world practice.
An essential professional development resource for board directors, compliance officers and other senior managers, the book also provides a unique learning and development resource for students of corporate compliance globally.
1. Introduction 2. A New Approach to Compliance and the Lessons from Wells Fargo 3. Compliance and 'Whistleblowing' and Corporate Psychology 4. Compliance and Regulators 5. Finding the Right People and the Key Functions of the Compliance Organisation 6. The Operational Tools of Compliance 7. 'Culture' within a Business 8. Training Corporate Organisations to be Compliant 9. Lessons for Compliance Officers from Regulatory Enforcement 10. Lessons for Compliance Officers from Regulatory Enforcement Actions and Guidance 11. Conclusion Appendix: List of Abbreviations Bibliography
