A facilitator helps groups of people to enable them to interact more effectively in a wide range of situations and occupations, including workplaces, organizational planning, leisure and health activities and community development. Facilitation is an emerging and exciting profession.
Chapter - 00: Introduction; Chapter - 01: Consulting with clients; Chapter - 02: Beginning a workshop: contracting, icebreakers and developing trust; Chapter - 03: Basic facilitation toolkit; Chapter - 04: Processes to involve all the senses; Chapter - 05: Cross-cultural and diversity issues; Chapter - 06: Difficult situations; Chapter - 07: Creative and reflective processes; Chapter - 08: Facilitating meetings; Chapter - 09: Planning processes; Chapter - 10: Facilitating creativity; Chapter - 11: Problem solving and decision making; Chapter - 12: Developing workable relationships; Chapter - 13: Facilitating outdoor learning; Chapter - 14: Facilitating distributed teams using technology; Chapter - 15: Facilitating endings; Chapter - 16: Evaluation; Chapter - 17: Ongoing learning and maintenance
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