Personalisation means people, their families and carers having choice and control over their support on a day-to-day basis. To deliver personalised services, professionals and carers need to do more than just hand over financial control: they need to know what is important to a person, the best way to support them, how they communicate and how they make decisions. This book will show how to deliver personalisation through simple, effective and evidence-based person-centred practice that changes people's lives and helps them achieve the outcomes they want. It covers why person-centred practice is relevant to the personalisation agenda and what person-centred thinking and person-centred reviews are, introducing the tools that can help you carry them out. It also explores the relationship between person-centred plans and support plans, and how person-centred practice can be used in the journey of support through adulthood - from prevention or the management of long-term health conditions to reablement, recovery, support in old age and at the end of life. There is also a chapter on taking a person-centred approach to risk.This is an essential guide for all staff in health and social care including service providers, managers, practitioners and students.
Acknowledgements. Introduction. Part I. Person-Centred Practice: Why This, Why Now? 1. Context: Why Person-Centred Practice Is Important Now. 2. The History of Person-Centred Planning and Thinking. 3. The Values and Principles Underpinning a Person-Centred Approach. Part II. Person-Centred Thinking. 4. Learning and Understanding the Balance Between What Is Important To and For the Person. 5. Person-Centred Thinking Tools that Enhance Voice, Choice and Control. 6. Person-Centred Thinking Tools that Clarify Roles and Responsibilities. 7. Person-Centred Thinking Tools for Analysis and Action. 8. Person-Centred Thinking Tools for Deeper Learning. 9. Deciding which Person-Centred Thinking Tool to Use and How to Build a Detailed Person-Centred Description. Part III. Person-Centred Reviews and Person-Centred Planning. 10. The Person-Centred Review Process. 11. Person-Centred Reviews and the Care Programme Approach. 12. Person-Centred Planning. 13. Person-Centred Thinking, Planning and Support Planning. Part IV. Person-Centred Thinking from Prevention to End of Life. 14. Prevention and Well-Being. 15. Long-Term Conditions. 16. Person-Centred Thinking in Recovery. 17. Person-Centred Thinking and Reablement. 18. Support at Home and in Residential Care. 19. Person-Centred Thinking and End-of-Life Care. 20. A Person-Centred Approach to Risk. Conclusion. Endnotes. About the Authors. Index.
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