Organizational Behaviour, Third Edition, builds on the strengths and successes of the previous editions and has been fully updated to reflect changes in the world of work and the context of organizational behaviour within that world.
The authors combine a managerial approach, focusing on practical, real-world applications, with a rigorous critical perspective that analyses the research behind the theories. The text addresses alternative theoretical perspectives, in parallel to the introduction of new worldwide cases and examples. The concise coverage of the core topics can be applied to both one-semester and year-long teaching and learning patterns.
In addition, the text includes a strong applied focus stressing the applicability of all topic areas in work organisations, as well as examples from across a wide variety of business and geographic sectors.
The fully updated online resource package at www.wiley.com/college/french includes PowerPoint slides, a lecturer test bank, instructor's manual and additional cases. Students can access self-test quizzes, glossary flashcards, a student study guide and links to relevant journal articles, as well as interactive modules and skills assessments.
About the Authors ix
Preface xi
Acknowledgements xiv
How to Use This Book xv
Part 1 Introduction 1
1 What is Organizational Behaviour? 3
Part 2 Individual Differences and Their Relevance to Work 39
2 Perception, Personality and Values 41
3 Learning, Reinforcement and Self-Management 81
4 Engagement of Employees in the Workplace 109
Part 3 Managing the Organization 147
5 Changing Worlds and the Design of Work 149
6 Organizational Structure and Design 187
7 Organizational Culture 225
Part 4 People, Processes and Performance 247
8 Groups and Teams 249
9 Leadership 287
10 Power, Politics and Decision Making in Organizations 315
11 Communication, Conflict and Negotiation in Organizations 351
12 Organizational Change 379
Endnotes 409
Glossary 437
Index 451
