Operations and Supply Chain Management, 16e is a comprehensive breadth of Operations Management and Supply Chain, with a moderate emphasis on quantitative coverage. It covers relevant and current Operations Management issues with a focus on economic and global economy, analytics content that ties decisions to relevant data using math models, and appropriate strategies to solve real world problems. This sixteenth edition demonstrates what companies are doing to create a competitive advantage in the marketplace and also provides students with a set of more applicable skills and tools. Hot topics in business today that relate to operations and supply chain management are reducing the cost of supply chain processes, integration and collaboration with customers and suppliers, sustainability, and minimizing the long-term cost of products and processes. These hot topics are studied in the book to clarify the big picture -- What these topics are and why they are important to business today.
Section One: Strategy, Products, and Capacity Ch. 1 Introduction Ch. 2 Strategy Ch. 3 Design of Products and Services Ch. 4 Projects Ch. 5 Strategic Capacity Management 5S Investment Analysis Ch. 6 Learning Curves Section Two: Manufacturing and Service Processes Ch. 7 Manufacturing Processes 7S Manufacturing Technology Ch. 8 Facility Layout Ch. 9 Service Processes 9S Health Care Ch. 10 Waiting Line Analysis and Simulation Ch. 11 Process Design and Analysis 11S Operations Consulting Ch. 12 Six Sigma Quality Ch. 13 Statistical Quality Control Section Three: Supply Chain Processes Ch. 14 Lean Supply Chains Ch. 15 Logistics, Distribution, and Transportation Ch. 16 Global Sourcing and Procurement Section Four: Supply and Demand Planning and Control Ch. 17 The Internet of Things and ERP Ch. 18 Forecasting Ch. 19 Sales and Operations Planning 19S Linear Programming Using the Excel Solver Ch. 20 Inventory Management Ch. 21 Material Requirements Planning Ch. 22 Workcenter Scheduling 22S Theory of Constraints Appendices A Interest Tables B Negative Exponential Distribution: Values of E-X C Areas of the Cumulative Standard Normal Distribution D Uniformly Distributed Random Digits E Answers to Selected Objective
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