Management Consulting: A Guide for Students bridges the gap between the latest academic research and practical skills to provide a comprehensive new introduction to modern consulting.
David Biggs?s important new textbook walks students through the key dimensions of management consulting ? from the contexts, through the processes, and into skills and implementation ? using a wide range of examples to provide a refreshing and modern guide for students.
Every chapter deploys a consistent pedagogical framework including clear learning objectives that correspond with the latest standard course outlines, mini case studies, and industry snapshots. Full-length case studies appear at the end of every chapter, either prepared specifically for the text by international academics and consultants or supplied from premium vendors such as Harvard Business Review. A full set of online supporting resources for students and lectures make this the complete resource for management consulting courses at all levels.
Part 1: An introduction to management consultancy
Chapter 1: Management consultancy: The context of the industry
Chapter 2: Benefits and critiques of consultancy
Chapter 3: Different types of consultancy
Part 2: How consulting works
Chapter 4: Models, theories and approaches of consultancy
Chapter 5: The client?consultant relationship
Chapter 6: Client engagement
Chapter 7: Consulting in the internal and external environment
Part 3: Performance and management
Chapter 8: Project management
Chapter 9: Programme management, power and politics
Chapter 10: Types of consultancy projects
Part 4: Individual consultancy skills
Chapter 11: Research techniques
Chapter 12: Working and problem solving in a team
Chapter 13: Personal effectiveness in consultancy
Part 5: Professional development
Chapter 14: Mastering competencies and developing competence
Chapter 15: Professionalism and ethics
Chapter 16: The Future of the Industry