The Manual of Digital Museum Planning is a comprehensive guide to digital planning, development, and operations for museum professionals and students of museums studies and arts administration. In the tradition of Lord Cultural Resources renowned manuals, this book gives practical advice on how digital can enhance and improve all aspects of the museum. With chapters written by experienced professionals working at leading institutions such as the British Museum, the Metropolitan Museum of Art, the Indianapolis Museum of Art, Bristol Culture, the Canadian Museum for Human Rights, and others, The Manual of Digital Museum Planning is an easy-to-understand, step-by-step guide for anyone planning a new museum, a museum expansion, or a new project in the Digital Age. Part 1 explains how digital technologies are transforming museums and their value proposition Part 2 explores how adopting a user-centric, omnichannel approach creates new relationships between museums and communities Part 3 offers a guide to integrating digital into the workflow of museums- from data analytics, to user experience design to project management Part 4 identifies the business models, infrastructure and skills and competencies for the digital museum, Each chapter culminates in summary takeaways for easy recall, and key words are defined throughout. A glossary and reference list are also included as an accessible resources for readers.
List of Figures and Tables Preface Gail Dexter Lord and Barry Lord Introduction Ngaire Blankenberg and Ali Hossaini Section One: A new value proposition for museums in the Digital Age Chapter 1: Discovering a New Kind of Dialogue Chris Michaels Chapter 2: The Omnichannel Museum Ali Hossaini Chapter 3: Making It Personal: Putting data at the heart of your museum Rob Stein Section Two: Transforming the way we relate to our community Chapter 4: Social Media and Audience Development Ngaire Blankenberg Interview with Alex Espinos and Gloria Castellvi: Follow Me, Growing Your Twitter Community Chapter 5: Analytics Katie Moffatt Interview with Mark Pajak: A Head for Numbers Chapter 6: Museum Learning in the Digital Age Ngaire Blankenberg Chapter 7: New Frontiers in the Visitor Experience Lisa Wright Interview with Jake Barton: Digital Pen at the Cooper Hewitt Museum Interview with Jessica Doig: Planning New Technologies Section Three: Transforming the way we work Chapter 8: Content for Every Channel Ali Hossaini Chapter 9: The pursuit of efficient relevance: An Enterprise Content Management System Corey Timpson Chapter 10: Digital Collections Management Edward Purvis Interview with Pam Babes: Using Volunteeers for Digitization Projects Chapter 11: Digital Project Management Rachel Clements Walker Interview with Adam Patron: Agile Projects at the Metropolitan Museum of Art Interview with Eileen Wills: Digital Projects in Museums Chapter 12: User Experience Design Marco Mason Section Four: Resilience and Sustainability Chapter 13: Digital and Museum Organization Ngaire Blankenberg Chapter 14: IT Infrastructure Ali Hossaini Interview with Kevin Cunningham: Developing Flexible Infrastructure for the 21st Century Museum Chapter 15: Digital Revenues Ngaire Blankenberg and Ali Hossaini Afterword: Clicks & Bricks Ali Hossaini About the Authors Glossary Bibliography
Accessing your eBook through Kortext
Once purchased, you can view your eBook through the Kortext app, available to download for Windows, Android and iOS devices. Once you have downloaded the app, your eBook will be available on your Kortext digital bookshelf and can even be downloaded to view offline anytime, anywhere, helping you learn without limits.
In addition, you'll have access to Kortext's smart study tools including highlighting, notetaking, copy and paste, and easy reference export.
To download the Kortext app, head to your device's app store or visit https://app.kortext.com to sign up and read through your browser.
NB: eBook is only available for a single-user licence (i.e. not for multiple / networked users).
