This major handbook covers all aspects of counselling within an organizational context, The authors provide a thorough examination of all the key areas and concerns in the field, including: models of counselling in organizations; assessing the organization for counselling provision; introducing counselling into the organization; how the organization can impact on the counselling process; understanding and working with the organization as a counsellor; evaluating counselling provision within organizations; and training and supervising counsellors working with organizations.
Introduction - Michael Carroll and Michael Walton PART ONE: MODELS OF COUNSELLING IN ORGANIZATIONS Counselling in Organizations - Michael Carroll An Overview Models of Counselling in Organizations - Andrew Bull Internal Counselling Provision for Organizations - Noreen Tehrani On Being a Chameleon - A Freelance Workplace Counsellor's Perspective - Geetu Orme External Counselling Provision for Organizations - Michael Reddy PART TWO: UNDERSTANDING ORGANIZATIONS AND COUNSELLING PROVISION Organization Culture and Its Impact on Counselling - Michael Walton The Counselling Consultant's Role in Assessing Organizations for Counselling - Mich[gr]ele Deverall Counselling as a Form of Organizational Change - Michael Walton PART THREE: INTRODUCING COUNSELLING INTO ORGANIZATIONS Educating the Organization to Receive Counselling - Michael Carroll Managing the Counselling Process in Organizations - John Towler Ethical Issues in Counselling in Organizations - Catherine Shea and Tim Bond Evaluating and Auditing Workplace Counselling Programmes - Carolyn Highley-Marchington and Cary L Cooper PART FOUR: RESEARCH INTO COUNSELLING IN ORGANIZATIONS Building Bridges - Catherine Carroll A Study of Employee Counsellors in the Private Sector Counselling Skills Training for Managers in the Public Sector - Peter Martin Stress and the EAP Counsellor - Annette Greenwood An Evaluation of Employee Assistance and Workplace Counselling Programmes in the UK - Carolyn Highley-Marchington and Cary L Cooper Plastering Over the Cracks? A Study of Employee Counselling in the NHS - Helen Fisher PART FIVE: ISSUES FOR COUNSELLORS IN ORGANIZATIONS Line Management and Counselling - John Nixon Developing Training for Organizational Counselling - Eileen Pickard Supervision for Counsellors in Organizations - Brigid Proctor
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